Shipping policy
Shipping Policy
How Long Does Shipping Take?
We know you're excited to get your order! Here's what to expect:
Processing: 1-4 business days
We'll get your order packed and ready to ship within 1-4 business days.
Shipping: 5-9 business days
Once shipped, delivery typically takes 5-9 business days depending on your location.
Total time: Usually 6-13 business days from order to doorstep!
Occasional delays can happen due to customs, carrier schedules, or busy seasons, but we'll keep you updated every step of the way.
Tracking Your Order
You'll receive a shipping confirmation email with tracking info as soon as your order ships. Use the tracking number to follow your package's journey!
Note: Tracking can take 24-48 hours to update after shipping.
Questions about your order? Email us at sales@theunrivaledbrand.com — we typically respond within 48 hours.
Free Worldwide Shipping 🌍
Yep, you read that right — free shipping worldwide on all orders!
International Orders
Heads up for international customers: Your country may charge customs duties or import taxes on your order. These fees:
- Vary by country
- Are set by your local customs office (not by us)
- Are paid directly to the carrier when your package arrives
We have no control over these charges, but you can contact your local customs office for estimates before ordering.
For UK and EU orders, applicable VAT is included in the product price and handled by our fulfillment partner under the UK and EU marketplace facilitator frameworks — so the price you see is the price you pay. Any additional duties charged by customs authorities for high-value orders remain the buyer's responsibility.
Delivery & Address
Please double-check your shipping address before checkout! Address changes must be requested within 12 hours of order placement. Once your order is processed for fulfillment, we can't change the delivery address.
If there's an issue with delivery (wrong address, couldn't deliver, etc.), just reach out and we'll help sort it out.
Need Help?
Got questions? We're here for you! 📧 sales@theunrivaledbrand.com
We respond within 48 hours (Monday-Friday).